Automation & Governance, Risk, and Compliance
We provide one-of-a-kind packaged offerings to fulfill our customers’ unique business needs. Alive to the ever-evolving needs for varied customized solutions, we keep adding new bespoke offerings to be continually relevant to our customers.
Artificial Intelligence-enabled automation for your IT operations, and risk mitigation through governance and compliance programs.
IT operations management has multi-dimensional impacts — provisioning, capacity, performance, availability, security, and cost. Any weak link in your IT operations could cost you heavily both financially, and in customer/partner relationships.
We offer single-stack operations and asset management for ITOM solutions and support across the gamut of Governance, Risk, and Compliance (GRC) initiatives.
We help you resolve performance and availability issues, set baselines and guardrails, measure service impact, and identify risks throughout the system. Our GRC practice helps you improve corporate governance, assess business risks, and increase the effectiveness of your organization’s control mechanisms. Robotic process automation can be used to automate the manual, repetitive tasks of business and drive greater operational efficiency. iTAG offers optimized RPA solutions to streamline business transactions and bring greater agility into day-to-day processes. We help clients improve the productivity of their employees, reduce operating costs and enhance revenues and profit margins. Free your employees from mundane, rule-based repetitive tasks and allow them to focus on more significant tasks with our RPA services. You can count on our expertise to help you as you incorporate the digital workforce into your business. We have the expertise, resources, and capability to help you transition to a smart digital workforce. We employ state-of-the-art robotic automation software and platforms to design a robust, scalable, flexible, and intelligent digital workforce without causing any disruption to your critical work processes.
Our automation and GRC services
- Service management
- Incident management
- Problem management
- Change and configuration management
- Request fulfillment and catalog management
- Service level management
- Service portfolio management
- Release and deployment management
- Knowledge management
- Asset management
- Asset life cycle management
- IT asset management
- Software compliance
- Software distribution
- Application control
- Operations management
- Server monitoring
- Network monitoring
- Application monitoring
Robotic Process Automation (RPA)
- Intelligent automation solutions for various business processes
- Domains-specific solutions for the banking, IT, Telecom and automotive industries
- Gap analysis, internal audit, pre-assessments
- ISO 27001:2013
- ISO 9001:2015
- ISO 20000-1:2011
- IT infrastructure audit, policy, and process review
- ISMS consulting, review, and implementation
- Risk management and solutions