Managed IT Infrastructure Services

iTAG Technologies is technology agnostic, so regardless of whether you demand On-Premise or Cloud, Physical or Virtual, we can provide you implement the right solution for your business.
We know that lifespan of a server has increased in recent years, technology has become more reliable and assets are managed to last longer.
Excellent performance
We keep working on ensuring excellent performance on our platform every minute of every day. Because we know how important it is to have blazing fast performance. All our client’s servers are carefully monitored to ensure maximum performance of every website. And database queries are load equally balanced across a cluster of database servers.
We provide a variety of different service options to suit your needs:
Physical – There are situations where single or multiple physical servers may still be of benefit to an industry, such as where virtualization is not required or supported by 3rd party applications.

Virtual – This is a suitable approach for small industries requiring multiple services to be provided by one or more servers located in your company. This can provide many benefits such as being able to track multiple virtual servers on the same hardware as well as being able to take benefit of improved performance, reliability and redundancy.

Co-located – There are circumstances where you may not want your servers in your company, we can ensure full co-location facilities, this can ensure security, redundant cooling, and power which is expensive to provide in your company.

Cloud – you can choose to rent a cloud server, so no need to own servers at all. This reduces your upfront expense and can provide your business with greater flexibility. We can work with you to ensure the best option is for your business. Often we will put forward several choices of proposals showing the costs for the different types of requirements, helping you to choose a solution that matches to your business rather than buying a solution. As well as providing the solution and procuring the hardware, we can also set and support your new server. We have a professional dedicated to planning and implementation of new server infrastructures

iTAG Technologies has close relationships with the leading storage producers, working with our expert team of a highly qualified, highly talented team of engineers ensures that we deliver safe, secure, and reliable data storage solutions at an industry with the best prices.
Our managed IT infrastructure services includes
Networking and security
  • Maintenance and troubleshooting of LAN, WAN, WLAN, VPN and IP Telephony
  • Monitoring network activity and performance
  • Configuration, management and optimization of routers, switches, and other network devices
  • Network penetration testing, risk analysis, and benchmarking
  • Consulting, integration, deployment, and management of Software Defined Networks
  • Monitoring and maintenance of intrusion detection and prevention systems
  • Deployment, administration, and maintenance of next-generation firewalls
Compute and storage
  • Consulting, capacity planning, and installation of servers
  • Maintenance of servers — OS and security patch updates
  • Server upgrades
  • Vendor management for incident resolution
  • Configuration and maintenance of Direct Attached Storage (DAS), Network Attached Storage (NAS) and Storage Area Networks (SAN)
  • Server and storage performance analysis and optimization
  • Fine-tuning of storage and servers
  • Tier-based approach to customize our solutions for your needs
  • Skills across Oracle, Oracle EBS, SQL server, MySQL and NoSQL – Mongo DB
  • Database environment management
  • Schema level change management
  • Database administration — user, backup, and security
  • Database backup and Disaster Recovery (DR)
  • Database performance tuning and optimization
  • Monitoring of database space and logs
Backup and DR
  • Data protection design, monitoring, and management
  • Periodic data backup, validation, and consolidation
  • Application and storage server replication – onsite and cloud
  • Native backup and restoration of storage and servers
  • System and file level recovery
  • Virtual resource allocation and planning
  • Workload management and optimization
  • Monitoring and troubleshooting of virtual resources
  • Building of automation capabilities
Cloud services
  • Cloud architecture consulting and the selection of a cloud vendor
  • Cloud infrastructure administration and operations
  • Cloud security and compliance management
  • Cost optimization
  • Cloud utilities and tools management
Operating systems
  • Support for Windows server, Linux and Unix OS (HP-UX, AIX, Oracle/ Solaris)
  • Performance administration and uptime optimization
  • Installation and configuration of OS
  • Patch management
  • Upgrade management
  • Vendor management